Refund policy

Last updated: September 8, 2026

30-Day Money-Back Guarantee

Put NoSoak Bibs on your clients. If they do not keep your clients dry, or you just do not love them, we refund your order. This covers every box bought on nosoak.com, opened or not, for 30 days from the day it is delivered.

How to get a refund

1. Email support@nosoak.com within 30 days of delivery. Include your order number and a line about what went wrong. We read every one.
2. We reply with a return address. Send the box back with any unused bibs, using whatever carrier you like, and keep the tracking number.
3. Once the box arrives, we refund the full price of the bibs to your original payment method. You get an email when the refund goes out. Banks usually take 5 to 10 business days to show it on your statement.

There are no restocking fees. Return postage is on you, and original shipping charges are not refunded, unless the order was damaged, defective, or wrong (see below).

Damaged, defective, or wrong orders

If a box arrives damaged, the bibs are defective, or we sent the wrong thing, email us within 30 days of delivery with a photo. We send a replacement or a full refund, shipping included, at no cost to you. No need to send anything back unless we ask.

Exchanges

We sell one product in two box sizes, so there is not much to exchange. If you ordered the wrong pack, email us and we will sort it out.

Subscription orders

Subscribe & Save orders are covered by the same 30-day guarantee. See our subscription policy for how to skip, pause, or cancel.

Questions

Email support@nosoak.com. We answer within one business day.