Shipping policy

Last updated: September 8, 2026

Where we ship

We ship anywhere in the United States. We do not ship internationally yet. If your salon is outside the U.S. and you want NoSoak, email support@nosoak.com and we will let you know when we can reach you.

Shipping rates

Standard shipping is a flat rate based on how many boxes are in your order. The exact amount shows at checkout before you pay.

Your order	Standard shipping
One 50-bib box	$8
One 100-bib box	$10
Two or more boxes	$15
Orders of $150 or more, after any discounts	Free

The 200-bib option ships as two 100-bib boxes.

Processing time

Orders ship within 1 to 3 business days (Monday through Friday, excluding U.S. holidays). Orders placed on a weekend or holiday start processing the next business day.

Delivery time

Standard shipping takes 3 to 5 business days once your order leaves our hands, so most orders arrive within a week of being placed. Delivery times are estimates. Carrier delays during holidays or bad weather are outside our control.

Tracking

You get a shipping confirmation email with a tracking number as soon as your order ships. If you checked out with an account, you can also see tracking from your order history on nosoak.com.

Wrong address

Double-check your shipping address at checkout. If you spot a mistake, email us right away with your order number and we will fix it if the order has not shipped. Once a package is on its way we cannot reroute it, and we cannot refund orders delivered to an incorrect address that was entered at checkout.

Lost, delayed, or damaged packages

If tracking has not moved in 7 business days, or your package shows delivered but is not there, email us and we will track it down or send a replacement. Damaged boxes are covered by our refund policy.

Subscriptions

Subscribe & Save renewals ship on the same schedule and pay the same shipping rates as one-time orders.

Questions

Email support@nosoak.com.